TL* THE CONTACT OWNED A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE SIDE RAIL. THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE AND WAS DESTROYED AND TOWED. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A NECK AND HIP INJURY, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.