MY WIFE AND 4 YEAR OLD DAUGHTER WERE STRUCK BY A 2004 MERCURY GRAND MARQUIS ON 04/21/16. THEY WERE DRIVING IN EASTBOUND TRAFFIC IN A 2008 NISSAN ULTIMA AND THE DRIVER OF THE MERCURY GRAND MARQUIS WAS DRIVING IN WESTBOUND TRAFFIC. THE DRIVER OF THE GRAND MARQUIS LOST CONTROL OF HIS VEHICLE AND CRASHED INTO THE VEHICLE OF MY WIFE AND DAUGHTER. THE DRIVER DIED AT THE SCENE OF THE ACCIDENT. MY WIFE SUSTAINED SUBSTANTIAL DAMAGE TO HER RIGHT LEG AND MY DAUGHTER SUSTAINED SUBSTANTIAL TRAUMA TO HER SKULL, NECK, BACK, SPINAL CORD, THROAT, AND INTESTINES. MY DAUGHTER IS PARALYZED ON THE RIGHT SIDE AND THE DOCTORS SAY HER PROGNOSIS IS UNKNOWN. SHE HAS A TRACHEOSTOMY AND IS UNABLE TO SPEAK. I HAVE READ NUMEROUS COMPLAINTS ONLINE REGARDING SUDDEN LOSS OF STEERING WITH 2004 MERCURY GRAND MARQUIS VEHICLES. FORD ISSUED A RECALL FOR THE STEERING COLUMN FOR 2005 THROUGH 2011 MERCURY GRAND MARQUIS CARS. THE RECALL WAS DUE TO EXCESSIVE CORROSION OF THE STEERING COLUMN, WHICH LEADS TO LOSS OF CONTROL OF THE VEHICLE WHILE DRIVING. FORD HAS NOT RECALLED 2003 AND 2004 MERCURY GRAND MARQUIS DESPITE THESE VEHICLES HAVING THE SAME STEERING COLUMN. THE MEMPHIS POLICE DETECTIVE CLOSED THE CASE LAST WEEK AND THIS WAS BEFORE I DISCOVERED THE STEERING COLUMN RECALL. I HAVE CALLED THE DETECTIVE MULTIPLE TIMES, AND HE IS NOT RETURNING MY CALLS. THIS MATTER NEEDS IMMEDIATE ATTENTION.