TL* THE CONTACT OWNS A 2014 NISSAN JUKE. WHILE DRIVING APPROXIMATELY 20 MPH AT NIGHT, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. NONE OF THE AIR BAGS DEPLOYED AND THERE WAS NO WARNING INDICATORS. A POLICE REPORT WAS NOT FILED. THE CONTACT DROVE THE VEHICLE TO AN AUTO BODY SHOP AND LATER CONTACTED THE INSURANCE COMPANY. THE CONTACT SUSTAINED INJURIES THAT LATER SURFACED, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,500.