TL* THE CONTACT OWNS A 2016 CHRYSLER 200. WHILE THE CONTACT'S VEHICLE WAS STOPPED AT A RED LIGHT, IT WAS REAR ENDED AT 35 MPH. THE CONTACT'S VEHICLE REAR ENDED A THIRD VEHICLE. THE DRIVER'S AIR BAG DID NOT DEPLOY. THE CONTACT AND PASSENGER WERE INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. CHRYSLER SENT ENGINEERS TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED. THE FAILURE MILEAGE WAS 5,013.