TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START IN THE MORNING WITHOUT WARNING. THE CONTACT ATTEMPTED TO JUMPSTART THE VEHICLE AND NOTICED A BURNING ODOR. THE BATTERY HEAD STARTED TO SMOKE, BUT THERE WAS NO FIRE. THE VEHICLE WAS TOWED TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE CONTACT HAD NOT HEARD FROM THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.