# 2014 JEEP GRAND CHEROKEE — UNKNOWN OR OTHER
> NHTSA complaint `1291372` · 2016-06-21 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** JEEP
- **Model:** GRAND CHEROKEE
- **Year:** 2014
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** UNKNOWN OR OTHER
- **Miles at failure:** 20,000
## Narrative
I PARKED THE CAR & PLACED THE GEAR SHIFT IN PARK.  THE ENGINE WAS STILL ON.  I EXITED THE CAR TO MAIL A LETTER.  THE CAR SUDDENLY ROLLED BACK HITTING A CAR THAT WAS WAITING FOR MY PARKING SPOT.  THE ACCIDENT REPORT STATES THE CAR WAS "DRIVERLESS". I CONTACTED THE DEALER. RELUCTANTLY THEY EXAMINED THE CAR & SAID NOTHING WAS WRONG.  I ASKED HOW WAS IT POSSIBLE TO EXIT THE CAR IF IT WASN'T IN PARK. MY FOOT  WOULD HAVE TO BE ON THE BRAKE OR IT WOULD ROLL.  SO I COULDN'T EXIT THE CAR WITH MY FOOT ON THE BRAKE!! OBVIOUSLY SOMETHING IS SERIOUSLY WRONG WITH THE GEAR SHIFT.  IT HAS A MIND OF ITS OWN & SLIPS UNLESS THE ENGINE IS COMPLETELY SHUT OFF. I HAD NO WAY OF ENTERING THE CAR AS IT ROLLED TO PREVENT IT FROM HITTING ANOTHER CAR.  IF I DID MOST PROBABLY I WOULD HAVE BEEN SERIOUSLY INJURED.  TOWN & COUNTRY JEEP TOTALLY DISREGARDED MY COMPLAINT.
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*