RECALL S27/NHTSA 16V-240 OUR JEEP GRAND CHEROKEE WAS DAMAGED IN A ROLLAWAY ACCIDENT ON MAY 20, 2016 FOR THE SPECIFIC ISSUE RELATED TO THIS RECALL. MY WIFE THOUGHT THE CAR WAS IN PARK AND GOT OUT OF THE VEHICLE. THE VEHICLE THEN PROCEEDED TO ROLL DOWN THE STREET AND INTO THE WOODS. THE INSURANCE ESTIMATE FOR DAMAGE WAS $7,000. LUCKY NO ONE WAS INJURED OR KILLED. I CONTACTED FCA AND THEY SENT OUT A SPECIAL INVESTIGATOR TO LOOK AT THE CAR. I JUST RECEIVED A LETTER FROM FCA SAYING THAT NOTHING WAS WRONG WITH THE CAR. I HAVE TRIED TO REACH OUT TO THE PERSON WHO SENT THE LETTER AND CAN NOT GET A RETURN CALL.