← NHTSA complaints

2004 JEEP GRAND CHEROKEE — ELECTRICAL SYSTEM

fire · 1297293 · 2016-07-11

Vehicle

Make
JEEP
Model
GRAND CHEROKEE
Year
2004
Manufacturer
Chrysler (FCA US, LLC)
Component
ELECTRICAL SYSTEM
Miles at failure
100,770
Speed
65 mph

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
Yes

Narrative

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WITHOUT WARNING, THERE WAS A CATASTROPHIC ENGINE FAILURE. THE INSTRUMENT CLUSTER WARNING INDICATORS DIMMED. IN ADDITION, THE SERVICE ENGINE WARNING LIGHT ONLY ILLUMINATED MOMENTS BEFORE THE ENGINE FAILED AND THE VEHICLE WAS UNABLE TO BE DRIVEN. WHILE DRIVING 65 MPH, ANOTHER MOTORIST ALERTED THE CONTACT THAT THE VEHICLE WAS OVERHEATING AND SMOKING. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE SERVICE ENGINE LIGHT ILLUMINATED SHORTLY BEFORE THE VEHICLE STALLED COMPLETELY AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO A MECHANIC WHO DIAGNOSED THAT THERE WAS AN ENGINE FAILURE. THE CONTACT WAS ADVISED TO CHECK WITH THE MANUFACTURER OR A DEALER TO DETERMINE WHAT CAUSED THE FAILURE AND FOR A SOLUTION TO REPAIR THE VEHICLE. THE CONTACT WAS UNABLE TO DETERMINE WHO WOULD REPAIR THE VEHICLE. THE MANUFACTURER PROVIDED NO REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 100,770.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10884077
Machine
JSON-LD · Markdown