# 2009 VOLVO 780 — STEERING
> NHTSA complaint `1298274` · 2016-07-14 · Volvo Car USA, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** VOLVO
- **Model:** 780
- **Year:** 2009
- **Manufacturer:** Volvo Car USA, LLC
- **Component:** STEERING
- **Miles at failure:** 39,000
- **Speed:** 2 mph
## Narrative
UNABLE TO TURN THE STEERING WHEEL UNLESS EXTRA FORCE IS USED.  MUST MAKE 2 OR 3 ATEMPS TO TURN WHEELS INORDER TO PARK CAR VERTICALLY OR MAKE A U-TURN.   VERY DANGEROUS .  IT DOES NOT MAKE ANY DIFFERENCE WHERE ON WHERE I AM, FROM AN ALMOST STANDING OR VERY SLOW DRIVING IT IS A MAJOR DANGER.  TCITY STREET, DRIVEWAY, HIGHWAY THE SAME THING HAPPENS EVEN PULLING INTO AND OUR OF DIAGNOL PARKING SPACES.  I DO NOT KNOW HOW TO DO WHAT YOU ARE ASKING.......THERE WAS A RECALL ON THIS PROBLEM SENT TO ME BUT NOT THE DEALERS.  BEFORE THE LOCAL VOLVO DEALER WOULD HELP I HAD TO BRING THE NOTICE I RECEIVED  THEY MADE ADJUSTMENTS RELUCTANTLY-THIS WAS AT VOVOL OF C LEARWATER.  - DID NOT THINK IT W REAL PROBLEM ON 9/4/12.  HELP THE SAFETY FACTOR IS VERY REAL
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*