# 2013 BMW 328I — SEATS
> NHTSA complaint `1304743` · 2016-08-03 · BMW of North America, LLC
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** Yes
- **Vehicle towed:** No
## Vehicle
- **Make:** BMW
- **Model:** 328I
- **Year:** 2013
- **Manufacturer:** BMW of North America, LLC
- **Component:** SEATS
- **Miles at failure:** 75,000
- **Speed:** 65 mph
## Narrative
MY  2013 BMW 3 SERIES SEAT HEATER BURNED MY BACK.  THE SEAT HEATER WOULD COME ON AUTOMATIC WHILE I WERE DRIVING CAUSING A BURN ON MY BACK . HAPPEN IN THE MONTH OF JULY WHICH SEAT HEATER SHOULDN'T BE ON. INFORMATION WERE GIVEN TO  LOCAL DEALERSHIP AND ALSO TO BMW  OF NORTH AMERICA.  I STATED THAT I HAVE PICTURES OF MY BURNED BACK.  THE DEALERSHIP STATED THEY FOUND NO FAULT IN  THE SEATS. WHICH I KNOW IS INCORRECT BECAUSE OF MY INJURIES.  I KNOW THERE'S A MALFUNCTION IN THE SEAT HEATER OR A PIECE OF EQUIPMENT FAIL TO FUNCTION NORMALLY. I PAID FOR A  DIAGNOSTIC TEST  FOR THIS PROBLEM.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*