TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. AFTER THE GEAR SHIFT WAS SWITCHED INTO THE DRIVE POSITION, THE VEHICLE REVERSED WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE CONTACT DISCOVERED THAT THE GEAR SHIFT FAILED TO GO INTO DRIVE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.