TL* THE CONTACT OWNED A 2011 CHEVROLET MALIBU. WHILE DRIVING 65 MPH, THE POWER STEERING MALFUNCTIONED AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED FRACTURED BONES ON HER FACE AND THE PASSENGER SUSTAINED MINOR CONTUSIONS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DEEMED DESTROYED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING AXLE AND TIRES WERE DEFECTIVE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.