TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. WHILE DRIVING 50 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND FRONT PASSENGER SUSTAINED WHIPLASHES AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW CENTER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE PRE-COLLISION SYSTEM (PCS) WARNING INDICATOR HAD PREVIOUSLY ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS UNAVAILABLE.