# 2014 BMW 428I — SERVICE BRAKES
> NHTSA complaint `1311895` · 2016-08-26 · BMW of North America, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** BMW
- **Model:** 428I
- **Year:** 2014
- **Manufacturer:** BMW of North America, LLC
- **Component:** SERVICE BRAKES
- **Miles at failure:** 5,200
- **Speed:** 10 mph
## Narrative
ON JUNE 19TH 2016 I WAS DRIVING MY 2014 BMW428I WITH 5200 MILES ON THE ODOMETER. AS I APPROACHED A RED LIGHT SIGNAL I BEGAN TO APPLY THE BRAKES SLOWING TO 5-10 MPH.INSTEAD OF COMING TO A STOP THE VEHICLE BECAME ENERGIZED AND BEGAN SURGING FORWARD. I APPLIED AS MUCH  PRESSURE AS POSSIBLE TO THE BRAKE PEDAL BUT TO  NO AVAIL AS THE VEHICLE CONTINUED ITS SURGE FORWARD UNTIL IT STRUCK THE STOPPED VEHICLE AHEAD OF ME. LUCKILY NO DAMAGES, NO INJURIES   ON MONDAY JUNE 20TH I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY TOLD ME THAT  THEY WOULD "CHECK IT OUT". LATER THAT DAY THEY CALLED AND SAID THE VEHICLE WAS IN  PERFECT CONDITION. A FEW MINUTES LATER I RECEIVED A CALL FROM BMWNA ASKING ME  FOR THE DETAILS OF THIS INCIDENT. THEY STATED THAT MY VEHICLE WAS TO REMAIN AT THE  DEALERSHIP UNTIL A SPECIALIST COULD RUN MORE TESTS ON THE VEHICLE.HIS TEST RESULTS  WOULD BE SENT TO BMWNA TO BE EVALUATED BY THE ENGINEERING GROUP.    AS THE DAYS AND WEEKS WENT  BY I SENT SEVERAL E-MAILS TO MY CASE WORKER AT  BMWNA ASKING ABOUT THE STATUS OF MY IDLED VEHICLE STILL SITTING AT THE DEALERSHIP.   SOME OF MY E-MAILS WERE IGNORED.   FINALLY ON AUGUST 22ND 2016,  TWO MONTHS LATER, BMWNA INFORMED ME BY E-MAIL THAT THE TEST RESULTS SHOWED NO DEFECTS AND NO MALFUNCTIONS HAD EVER OCCURRED.   I HAVE SINCE LEARNED THAT MANY BMW MODELS EXPERIENCE BRAKE FAILURES. THIS IS  A DANGEROUS SITUATION THAT BMW IS AWARE OF AS IT GOES BACK A NUMBER OF YEARS.  HOWEVER THEY CHOOSE TO BE IN DENIAL PUTTING DRIVERS AND OTHERS
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*