# 2011 TOYOTA VENZA — STRUCTURE:BODY
> NHTSA complaint `1319152` · 2016-09-20 · Toyota Motor Corporation
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** Yes
- **Vehicle towed:** Yes
## Vehicle
- **Make:** TOYOTA
- **Model:** VENZA
- **Year:** 2011
- **Manufacturer:** Toyota Motor Corporation
- **Component:** STRUCTURE:BODY
- **Miles at failure:** 31,000
- **Speed:** 55 mph
## Narrative
ON APRIL 11, 2016, A COMPLAIN WAS SUBMITTED UNDER TARAKA: COMPLAINT NUM: 10854818 FOR A TOYOTA VENZA 2011.WHILE CAR IN MOTION AT AROUND 55MPH, ON A HIGHWAY, NORMAL ROAD CONDITIONS AND EXCELLENT CAR MAINTENANCE A LOUD EXPLOSION BURST OCCURRED IN THE CAR. WITH NO VISIBILITY AT ALL, I MANAGED TO CONTROL THE CAR AND STOPPED IT. THEN, I NOTICED THAT THE HOOD SUDDENLY HAD POP-UP WITHOUT ANY TYPE OF ALERT OF FLASHLIGHT ON THE INSTRUMENT PANEL. THERE WAS NO HOOD VIBRATION THAT WOULD SUGGEST IT WAS OPENED.  I DID A PANIC STOP AND TRIED TO CONTROL THE CAR AVOIDING A COLLISION; THE AIRBAG WAS NOT DEPLOYED AT A POTENTIAL COLLISION. THE BURST COMPLETELY DESTROYED THE FRONT GLASS; BUMPERS WERE MOVED OUT OF PLACE AND DAMAGE THE ROOF OF CAR.  MY MECHANIC SCANNED THE BLACK BOX AND NO CODE WAS PRESENT. I TOOK THE CAR TO THE TOYOTA DEALER AND AFTER 5 DAYS THEY NOTIFIED TO REMOVE THE CAR FROM THEIR PREMISES BECAUSE THEY DID NOT HAVE TECHNICIANS AVAILABLE FOR THE NEXT MONTH TO CHECK IT.  I REMOVED THE CAR AND WAITED 30 ADDITIONAL DAYS FOR THEIR INSPECTION WITH NO POSITIVE RESULTS.  AFTER MORE THAN A MONTH, I TOOK THE CAR TO A COLLISION CENTER WHERE IT WAS REPAIRED AND THE DIAGNOSIS WAS THAT THE HOOD LOCK SYSTEM, IN SPECIFIC THE LATCH AND SPRINGS WERE RUSTY AND THE LATCH HAD STUCK PROBLEMS_ UNABLE TO CLOSE COMPLETELY THE HOOD.  THE CAR GETS ITS MAINTENANCE ALMOST EVERY 5 MONTHS_ ONLY AT THE TOYOTA DEALER. I EXAMINED THE CAR MAINTENANCE INVOICES FROM THE TOYOTA DEALER AS WELL AS THE CAR MANUAL AND 
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*