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2012 JEEP GRAND CHEROKEE — SERVICE BRAKES

crash · 1325309 · 2016-10-12

Vehicle

Make
JEEP
Model
GRAND CHEROKEE
Year
2012
Manufacturer
Chrysler (FCA US, LLC)
Component
SERVICE BRAKES
Miles at failure
15

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
Yes

Narrative

I DROVE MY CAR NOT EVEN THREE HOUSES AWAY FROM MY RESIDENCE AND HAD TO STOP AT A STOP SIGN. GOING ROUGHLY 10-15 MILES AND I COULD NOT STOP MY CAR. MY BRAKES WERE HARD AND NOTHING HAPPENED. MY CAR MISSED AN INCOMING CAR AND I SWERVED ONTO A CURB TO STOP MY CAR. MY BRAKES WERE COMPLETELY OUT! MY CAR HAD TO GET TOWED TO THE DEALERSHIP AND COME TO FIND OUT IT WAS A RECALLED PART ON THE CAR THAT MADE THE BRAKES NOT WORK- BRAKE BOOSTER. DEALERSHIP SAID T WOULD BE REPLACED. THEY CALLED NEXT DAY TO TELL US IT WOULD NOT BE REPLACED DUE TO AN EXPIRED WARRANTY. AND TO CALL CHRYSLER 800 HOTLINE. IT GOT US NOWHERE. THE REP REFUSED TO PUT A MANAGER IN THE PHONE INDICATING THEY WILL CALL ME BACK AFTER THEIR 1 DAY POLICY. AND THAT MY CAR WAS ALREADY FIXED AND THAT I SHOULD PAY FOR IT AND THEY MIGHT REIMBURSE ME FOR IT IN 3-5 BUSINESS DAYS. CHRYSLER IS REFUSING TO PAY FOR THAT RECALLED PART.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10915642
Machine
JSON-LD · Markdown