NHTSA complaint: 2016 HONDA CR-V — SERVICE BRAKES
I PULLED INTO A PARKING LOT GOING ABOUT 2 OR 3 MPH. WHEN I PULLED INTO THE PARKING SPACE TO PARK, I PRESSED ON THE BRAKE PEDAL BUT THE PEDAL DIDN'T SEEM TO MOVE. IT FELT SOLID AND THERE WERE NO BRAKES. MY CAR JUMPED THE SMALL CURB AND HIT A VEHICLE IN THE ADJACENT PARKING LOT. MY DRIVER SIDE AIRBAG DEPLOYED. THE CAR WAS TOWED TO THE BODY SHOP AND THE BODY SHOP OWNER SAID THE BRAKE SYSTEM LIGHT WAS ON. HONDA AGREED TO HAVE THE CAR TOWED TO THE DEALERSHIP TO HAVE A HONDA CERTIFIED MECHANIC CHECK OUT THE BRAKE SYSTEM. A HONDA REPRESENTATIVE CAME TO THE DEALERSHIP TO CHECK OUT THE BRAKE SYSTEM AND SAID THEY CAN'T REPLICATE THE PROBLEM SO THERE IS NOTHING THEY CAN DO. THEY SAID I SHOULD DRIVE IT AND MONITOR THE BRAKES. WITH THE POSSIBILITY OF THE BRAKES FAILING AGAIN, I DON'T WANT TO DRIVE THAT VEHICLE AGAIN.
National Highway Traffic Safety Administration — Office of Defects Investigation