TL* THE CONTACT OWNED A 2011 CHEVROLET MALIBU. WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE ON THE FRONT PASSENGER SIDE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK, NECK, LEG, AND ARMS, WHICH CONTINUOUSLY REQUIRED MEDICAL TREATMENT. THE VEHICLE WAS TOWED TO A TOW LOT AND WAS DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,900.