NHTSA complaint: 2015 NISSAN ROGUE — SERVICE BRAKES
ON DECEMBER 10, 2016 MAY SON AND I WENT TO SUPERCUTS NEAR LOUIS HENNA BLVD AND IH35 NORTH AROUND 11:00 AM, WHEN I WENT TO PULL INTO A PARKING SPACES, I SLOWED DOWN FROM DRIVING ABOUT 10 MILES AN HOUR, TOOK MY FOOT OFF OF THE ACCELERATOR, APPLIED THE BRAKES TO PARK AND THE 2015 NISSAN ROGUE I WAS DRIVING DID NOT SLOW DOWN, IN FACT IT ACCELERATED AND THREW VEHICLE UP AGAINST A BRICK AND MORTER PILLAR. MEANWHILE I AM STILL TRYING TO STOP THE VEHICLE BY BRAKING AND VEHICLE IS IN PARK. VEHICLE AFTER ABOUT 2 MINUTES STOPS ACCELERATION AND I CANNOT GET VEHICLE OUT OF PARK, I KEPT TRYING TO GET VEHICLE OUT OF PARK TO REVERSE IT OFF OF THE CURB. FINALLY AFTER SEVERAL ATTEMPTS, I MOVE INTO REVERSE TO GET CAR OFF OF CURB. THE WHOLE FRONT END OF MY VEHICLE IS CRASHED. THERE ARE PIECES OF MY VEHICLE ON THE SIDEWALK IN FRONT OF ASIAN RESTAURANT. RESTAURANT EMPLOYEE WITNESSED THE WHOLE THING AND HE COMES OUT TO SEE IF WE ARE OKAY.I CHECKED TO SEE IF MY SON WICHAR CLEVELAND IS OKAY. THE AIRBAGS DID NOT DEPLOY. I CONTACTED ELEPHANT INSURANCE. I DON'T SEE ANY FLUIDS SO I DRIVE VEHICLE TO SERVICE KING, VERY SLOWLY, A FEW BLOCKS AWAY. I CALLED NISSAN ON MONDAY, THEY TOOK MY INFO SAID SOMEONE WOULD CONTACT ME. DEHENRY CALLED NEXT DAY, SAID NISSAN IS NOT LIABLE. I REQUESTED THEY LET ME TRADE VEHICLE FOR A NEW ONE, I DON'T WANT TO DRIVE THAT VEHICLE NOR SHOULD ANYONE ELSE DRIVE IT. I ALSO ASKED THEY PAY FOR CAR RENTAL, DEDUCTIBLES, TOWING OR ANY OF MY EXPENSES. NISSAN INFORMED ME THEY COULD NOT SEN
National Highway Traffic Safety Administration — Office of Defects Investigation