TL* THE CONTACT OWNS A 2016 CHEVROLET MALIBU. WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE TRANSMISSION BECAME STUCK IN NEUTRAL. THE CONTACT'S VEHICLE ROLLED BACKWARDS AND CRASHED INTO A PARKED VEHICLE. THE INCIDENT OCCURRED ON THREE SEPARATE OCCASIONS. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,800.