NHTSA complaint: 2009 MERCURY MILAN — SERVICE BRAKES
TL* THE CONTACT OWNED A 2009 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN DEPRESSED. THE DEALER DIAGNOSED THAT THE BRAKES WERE SPONGY, BUT GOOD. ONE MONTH LATER, THE FAILURE RECURRED WHILE DRIVING APPROXIMATELY 35 MPH. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE CRASH ALSO AFFECTED THREE OTHER VEHICLES. THE DRIVER'S SIDE AIR BAG DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD. THE FAILURE MILEAGE WAS 80,000.
National Highway Traffic Safety Administration — Office of Defects Investigation