# 2011 LEXUS HS 250 HYBRID — STEERING
> NHTSA complaint `1346378` · 2017-01-05 · Toyota Motor Corporation
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** LEXUS
- **Model:** HS 250 HYBRID
- **Year:** 2011
- **Manufacturer:** Toyota Motor Corporation
- **Component:** STEERING
- **Miles at failure:** 54,800
- **Speed:** 25 mph
## Narrative
BRAKE AND STEERING MALFUNCTION.  I HAD STOPPED AT A LIGHT ON A CITY STREET WITH NO PROBLEM.  WHEN THE LIGHT TURNED GREEN I STARTED OFF AND THERE WAS A VERY SLIGHT CURVE IN THE ROAD.  AS I TURNED THE STEERING WHEEL SLIGHTLY TO THE RIGHT, I KEPT GOING TO THE RIGHT.  I TRIED TO STEER THE CAR BACK BUT IT CONTINUED TO GO TO THE RIGHT. I HIT THE BRAKES AND I HAD ABSOLUTELY NO BRAKES.  THERE WAS A SEMI COMING IN THE RIGHT LANE WHO COULD NOT AVOID HITTING ME.  THE IMPACT RESULTED IN ME DOING A 360, JUMPING A CURB AND GOING DOWN INTO A RAVINE. I KEPT HITTING THE BRAKES TRYING TO GET THEM TO ENGAGE AND NOTHING. I SAW A GUARDRAIL COMING UP IN FRONT OF ME AND I TRIED STEERING TO MISS IT BUT I HAD ABSOLUTELY NO CONTROL OF THE CAR.  THE STEERING WHEEL WAS TURNING BUT THE TIRES WEREN'T.  I HIT THE GUARDRAIL HEAD ON WHICH FINALLY STOPPED THE CAR.  A PRIVATE MECHANIC CHECKED THE CAR AND CONFIRMED NO BRAKES OR STEERING, YET THE BRAKE LINE IS IN TACT AND FLUID LEVEL GOOD.  THIS HAS TO BE A MECHANICAL/ELECTRONIC MALFUNCTION THAT NEEDS TO BE ADDRESSED. THERE WAS A BRAKE ISSUE NOTED ON THE 2010 LEXUS HS250 BUT NOTHING NOTED ON THE 2011 I COULD HAVE BEEN KILLED OR HURT A LOT WORSE THAN I WAS. WE WANT ANSWERS AS TO WHAT CAUSED THIS PROBLEM.  *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*