NHTSA complaint: 2007 FORD EDGE — SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THERE WAS AN ABNORMAL NOISE WHEN THE FAILURE OCCURRED. THE CONTACT HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES TO STOP THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. UPDATED 04/18/17 LJ THE CONSUMER STATED THE BREAK FAILURE OCCURED FOR THE FIRST TIME AT THE TIME OF THE ACCIDENT. THE DEALER WAS NOTIFIED. THE VEHICLE WAS REPAIRED. UPDATED 09/08/2017 *JS
National Highway Traffic Safety Administration — Office of Defects Investigation