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2011 DODGE DURANGO — ELECTRICAL SYSTEM

fire · 1351489 · 2017-01-25

Vehicle

Make
DODGE
Model
DURANGO
Year
2011
Manufacturer
Chrysler (FCA US, LLC)
Component
ELECTRICAL SYSTEM
Miles at failure
85,417
Speed
25 mph

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

VERY UNCLEAR HOW MY DURANGO WAS NOT INCLUDED IN THE MASS RECALL OF ALTERNATORS THAT IMMEDIATELY STOP WORKING AND START TO BURN. MINE DID JUST THIS, STOPPING MY VEHICLE IN THE MIDDLE OF TRAFFIC AND ALMOST CAUSING AN ACCIDENT. I ALSO SMELLED BURNING AND THERE WAS SMOKE COMING FROM THE ENGINE. IT WAS TOWED TO A NEARBY AUTO SHOP WHEREUPON THE ALTERNATOR WAS REPLACED BUT THE VEHICLE STILL DID NOT OPERATE. IT WAS THEN TOWED TO GANLEY CHRYSLER DODGE AND THAT ALTERNATOR REMOVED AND ANOTHER PUT IN. THE VEHICLE ALSO INCURRED COSTLY REPAIRS TO THE COMPUTER (PCM) SYSTEM FAILING DUE TO THE ALTERNATOR. I DO NOT FEEL THIS IS A NORMAL WEAR AND TEAR ISSUE AT 85K MILES. I HAVE CALLED CHRYSLER AND THEY REFUSE TO ASSIST, CLAIMING I SHOULD NOT HAVE HAD IT REPAIRED BEFORE CALLING THEM. THE DEALERSHIP NEVER GAVE ME AN INDICATION THAT I SHOULD PROCEED THIS WAY.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10947643
Machine
JSON-LD · Markdown