# 2004 BMW X5 — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
> NHTSA complaint `1352665` · 2017-01-31 · BMW of North America, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** BMW
- **Model:** X5
- **Year:** 2004
- **Manufacturer:** BMW of North America, LLC
- **Component:** SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
- **Miles at failure:** 170,000
## Narrative
TL* THE CONTACT OWNS A 2004 BMW X5. THE CONTACT STATED THAT THE DRIVER SIDE SEAT HEAT WARMER BURNED A HOLE THROUGH THE SEAT. THERE WERE NO INJURIES; HOWEVER, THE CONTACT FELT THE HEAT OF THE BURNER COMING THROUGH THE SEAT. THE DEALER DETERMINED THAT THE SEAT WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*