# 2011 FORD EXPLORER — SUSPENSION
> NHTSA complaint `1352837` · 2017-02-01 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2011
- **Manufacturer:** Ford Motor Company
- **Component:** SUSPENSION
- **Miles at failure:** 74
- **Speed:** 74 mph
## Narrative
DRIVING DOWN THE HIGHWAY IN MY CAR LOST CONTROL. THIS WAS REALLY SCARY. I SAW SEVERED CRAVING FOR WELD. THE TEMPERATURE OUTSIDE WAS -25. I REPORTED IT TO THE DEALER. HE REFUSED TO HELP ME. NOW I'M AFRAID TO DRIVE THIS CAR. I FEAR FOR THE LIVES OF THEIR LOVED ONES.  DATE OF INCIDENT: 27 JANUARY 2017  VIDEO SCENE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=59M8A1KXYPO  I'M FROM RUSSIA. HOPE ONLY ON YOU. MY ADDRESS [XXX] TELEPHONE [XXX]  I DO NOT WISH THAT EVEN SOMEONE HURT.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*