# 2007 MERCEDES-BENZ R350 — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
> NHTSA complaint `1353412` · 2017-02-03 · Mercedes-Benz USA, LLC
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** MERCEDES-BENZ
- **Model:** R350
- **Year:** 2007
- **Manufacturer:** Mercedes-Benz USA, LLC
- **Component:** SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
- **Miles at failure:** 148,000
## Narrative
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ R350. FIVE MINUTES AFTER THE CONTACT ACTIVATED THE SEAT WARMER, SHE SMELLED AN ABNORMAL BURNING ODOR. WHEN THE CONTACT ATTEMPTED TO EXIT THE VEHICLE, HER JACKET WAS STUCK TO THE SEAT. UPON INSPECTION, THE CONTACT NOTICED A HOLE IN THE SEAT AND JACKET. THE CONTACT SUSTAINED MINOR BURN INJURIES. IT WAS UNKNOWN IF MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*