← NHTSA complaints

2011 CHRYSLER TOWN AND COUNTRY — UNKNOWN OR OTHER

1 injured · 1355745 · 2017-02-13

Vehicle

Make
CHRYSLER
Model
TOWN AND COUNTRY
Year
2011
Manufacturer
Chrysler (FCA US, LLC)
Component
UNKNOWN OR OTHER
Miles at failure
105,000

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I USED THE BUTTON ON MY KEY FOB TO OPEN THE POWER LIFT GATE. ONCE THE DOOR WAS OPEN ENOUGH I STARTED TO PLACE TWO ITEMS N THE REAR OF THE MINIVAN. RATHER THAN STOPPING AT THE TOP WHEN OPEN, THE DOOR STUTTERED A MOMENT AT THE FULLY OPEN POSITION AND THEN SLAMMED FORCIBLY SHUT ON MY HEAD. THE BLOW NEARLY KNOCKED ME OUT. I WAS NOT ABLE TO MANUALLY OPEN THE DOOR. EACH ATTEMPT TO OPEN THE DOOR WITH THE KEY FOB HAD THE SAME TYPE OF RESULT. THE DOOR WOULD REACH THE TOP, STUTTER AND THEN FORCIBLY SLAM SHUT. I AM GLAD IT WAS ME AND NOT MY WIFE OR DAUGHTER. I DID NOT SEEK MEDICAL ATTENTION, BUT DID EXPERIENCE DIZZINESS FOR SEVERAL HOURS AFTERWARDS.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10954334
Machine
JSON-LD · Markdown