# 2004 BMW 525I — ELECTRICAL SYSTEM
> NHTSA complaint `1355816` · 2017-02-13 · BMW of North America, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** BMW
- **Model:** 525I
- **Year:** 2004
- **Manufacturer:** BMW of North America, LLC
- **Component:** ELECTRICAL SYSTEM
- **Speed:** 55 mph
## Narrative
I REALLY NEED SOME ASSISTANCE.  MY SEAT CAUGHT ON FIRE WHILE I WAS DRIVING.  THE SEAT HEATER KEEPS TURNING ON AND OCCASIONALLY WON'T GO OFF  I'VE DRIVEN THE CAR MAYBE 35 MINUTES TOPS SINCE THE SEAT CAUGHT FIRE 3 WEEKS AGO.  BMW NORTH AMERICA HAS TRIED TO ASSIST ME, UNFORTUNATELY THE DEALERS ARE EITHER BOOKED SOLID OR ARE CAPABLE OF FIXING THIS TECHNICAL A PROBLEM.  THEY'VE AGREED TO  FIX EVERYTHING FOR FREE & PROVIDE ME  WITH A LOANER CAR UNTIL THE ISSUES ARE TOTALLY RESOLVED BMW  DOES NOT WANT MY VEHICLE TO CATCH FIRE AGAIN.  I WAS TOLD NOT TO DRIVE IT UNFORTUNATELY NONE OF THE DEALERSHIP CONSIDER A CAR FIRE TOP PRIORITY.  THERE IS A HUGE LIKELIHOOD IT COULD CONTINUE BURNING WITHOUT IMMEDIATE REPAIRS.  I WISH BMW NORTH AMERICA WOULD ASSIST ME LIKE THEY SAID.  I'VE HAD 8 BMW'S AND NEVER HAVE I HAD AN ISSUE .  THAT IS WHY I'VE BOUGHT BMW'S BECAUSE AS LONG AS I DID ALL THE SCHEDULED MAINTENANCE (A SIDE FROM THIS ONE) MY VEHICLES HAVE BEEN NOT ONLY  RELIABLE BUT A PLEASURE TO OWN.  I'VE HAD VERY FEW ISSUES WITH MY CURRENT E60 UNTIL 3 WEEKS  AGO.  SINCE THEN MY LIFE HAS BEEN CHAOTIC BORROWING VEHICLES RENTING VEHICLES AND RELYING ON OTHERS BECAUSE  BMW DOESN'T PRIORITIZE CAR FIRES.    I NEED SOMEONE TO HELP ME OTHERWISE I WILL HAVE NO CHOICE BUT TO CONTINUE DRIVING A VEHICLE THAT IS A DANGER TO MYSELF AS WELL AS MY MINOR CHILD AND ANY OTHER VEHICLE AROUND ME IF IT WERE TO BECOME FULLY ENGULFED IN FLAMES.  PLEASE CALL ME AT YOUR EARLIEST CONVENIENCE SO I CAN BE SAFE .  MY CONTACT 
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*