# 2004 BMW X5 — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
> NHTSA complaint `1356235` · 2017-02-15 · BMW of North America, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** BMW
- **Model:** X5
- **Year:** 2004
- **Manufacturer:** BMW of North America, LLC
- **Component:** SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
- **Miles at failure:** 94,000
## Narrative
TL* THE CONTACT OWNS A 2004 BMW X5. WHILE DRIVING, THERE WAS A BURNING ODOR INSIDE THE VEHICLE. THE CONTACT NOTICED A HOLE BURNED INTO THE DRIVER'S SEAT. THE CONTACT'S JACKET WAS ALSO BURNED. THERE WERE NO INJURIES. THE DEALER DIAGNOSED THAT THE SEAT HEATER HAD A MALFUNCTION. THE HEATER MECHANISMS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED  THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.   UPDATED 06/07/17*LJ    *CN
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*