WIFE WAS IN PARKING LOT AFTER SCHOOL ACTIVITY. WENT TO TURN CAR OUT OF PARKING SPOT, WAS NOT ABLE TO AND HIT A POLE. STEERING WHEEL TURNED BUT WHEELS DID NOT. TOWED VEHICLE TO ANDY MOHR TOYOTA AVON. ADVISED THAT RACK WAS SHEERED. NEVER SEEN ANYTHING LIKE IT THE TWO YEARS SERVICE WRITER HAD BEEN WORKING THERE. THERE WAS NO ACCIDENT PRIOR THAT WOULD OF CAUSED PROBLEM. ALSO DEALER INDICATES STEERING WIRE IS ALSO DAMAGED. LUCKY WIFE WAS NOT ON INTERSTATE OR OTHER HIGHWAY, ACCIDENT COULD OF BEEN CATASTROPHIC.