# 2012 SUBARU FORESTER — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
> NHTSA complaint `1363851` · 2017-03-17 · Subaru of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** SUBARU
- **Model:** FORESTER
- **Year:** 2012
- **Manufacturer:** Subaru of America, Inc.
- **Component:** SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
- **Miles at failure:** 90,000
- **Speed:** 30 mph
## Narrative
TL* THE CONTACT OWNS A 2012 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 30 MPH, A BURNING ODOR FILLED THE INSIDE OF THE VEHICLE. THE SEAT BECAME VERY HOT AND BURNED A HOLE THROUGH THE SEAT AND THE CONTACT'S CLOTHING. THERE WERE NO INJURIES. THE CONTACT TURNED OFF THE SEAT HEATER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT IT WAS A SECOND OCCURRENCE AND THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED A SAVINGS COUPON IN ADDITION TO THE SEAT REPLACEMENT. THE VEHICLE WAS NOT COMPLETELY DAMAGED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*