# 2004 JEEP GRAND CHEROKEE — AIR BAGS
> NHTSA complaint `1367540` · 2017-03-31 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 2
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** Yes
- **Vehicle towed:** No
## Vehicle
- **Make:** JEEP
- **Model:** GRAND CHEROKEE
- **Year:** 2004
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** AIR BAGS
- **Miles at failure:** 125,000
- **Speed:** 10 mph
## Narrative
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SEAT BELT AND THE AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE SEAT BELT AND AIR BAG WARNING LIGHTS REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS THROUGH A PARKING LOT, SHE SWERVED FROM HITTING A DOG AND CRASHED INTO THE CONCERT BOTTOM PORTION OF A LIGHT POST. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO BOTH SHOULDERS, NECK AND BACK AS WELL AS THE FRONT PASSENGER SUSTAINED INJURIES TO HER NECK AND BOTH SHOULDERS WHICH BOTH NEEDED MEDICAL ATTENTION. NO POLICE REPORT WAS FILED.  THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED  THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.  UPDATED 06/28/17*LJ    *CN
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*