# 2010 FORD TAURUS — SEATS
> NHTSA complaint `1368486` · 2017-04-04 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** TAURUS
- **Year:** 2010
- **Manufacturer:** Ford Motor Company
- **Component:** SEATS
- **Miles at failure:** 75,391
- **Speed:** 40 mph
## Narrative
AS I WAS DRIVING WITH MY SEAT HEATER ON, I SMELLED SOMETHING BURNING AND FELT A HOT SPOT ON MY BUTT. WHEN I LOOKED AT MY SEAT LATER, I  NOTICED A HOLE BURNED THROUGH MY SEAT. TOOK IT INTO THE SHOP. THEY DID A PINPOINT TEST, V12 NO. THE DRIVERS SEAT CUSHION HEATER MAT NEEDS REPLACING. FORD OFFERS NO ASSISTANCE IN PAYING FOR THE REPAIRS. UNABLE TO USE WITH OUT IT BURNING THE SEAT AND DRIVER.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*