TL* THE CONTACT OWNED A 2001 TOYOTA AVALON. WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO AN EMBANKMENT AFTER THE VEHICLE ROLLED OVER THREE TIMES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISES AND CUTS TO THE BODY, INJURIES TO THE NECK, BOTH KNEES, AND THE LEFT ANKLE. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.