# 2015 FORD EXPLORER — SEATS
> NHTSA complaint `1369411` · 2017-04-07 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 2
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2015
- **Manufacturer:** Ford Motor Company
- **Component:** SEATS
- **Miles at failure:** 20,000
## Narrative
PASSENGER LUMBAR SUPPORT HAS SHARP EDGE IN MECHANISM THAT POKES OUT INTO PASSENGER SEAT BACK POCKET. I CUT MY FINGER ON IT WHILE TAKING SOMETHING OUT OF THE POCKET. MY CHILD SCRAPED HER FINGER ON IT AS WELL. THE PIECE IS EASILY SHARP ENOUGH TO CAUSE A LACERATION. THE DEALERSHIP REPLACED THE PART ONCE AND TOLD ME IT WAS A DEFECT WITH THE MECHANISM THE SECOND TIME I CUT MY FINGER. THEY PADDED IT WITH FOAM IN SIDE THE SEAT BUT IT COULD EASILY FALL OFF. VEHICLE IS STATIONARY WHEN THIS OCCURRED.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*