TL* TAKATA RECALL. THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE THE CONTACT WAS TRAVELING THROUGH A GREEN LIGHT, ANOTHER VEHICLE WENT THROUGH THE RED LIGHT AND CRASHED INTO THE REAR OF THE VEHICLE. THE DRIVER'S SIDE AIR BAG DEPLOYED. THE FRONT PASSENGER SIDE AIR BAG FAILED TO DEPLOY. A SUBSTANCE EMITTED INTO THE INTERIOR OF THE VEHICLE WHEN THE CRASH OCCURRED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED WHIPLASH, HEAD, AND BACK PAINS. THE FRONT PASSENGER SUSTAINED WHIPLASH, BACK, AND HIP PAINS. BOTH OCCUPANTS RECEIVED MEDICAL TREATMENT. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE VEHICLE WAS TOWED TO A REPAIR SHOP AND THE BODY DAMAGE WAS REPAIRED. THE CONTACT WAS INFORMED THAT A SPECIFIC PART NEEDED TO BE ORDERED, WHICH WAS ON A NATIONAL BACK ORDER WITH THE MANUFACTURER. THE VEHICLE WAS TOWED TO A DEALER MONTHS, BUT WAS NOT REPAIRED BECAUSE THE DEALER WAS UNABLE TO RECEIVE THE REPAIR PARTS FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER TO PROVIDE THE PART AND A REPAIR SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.