NHTSA complaint: 2017 MERCEDES-BENZ GLC300 — ENGINE
THE ENGINE SUDDENLY WENT UP IN FLAMES WHILE DRIVING,MY WIFE SWITCHED OFF THE IGNITION AND GO OUT OF THE CAR. THERE WAS A BIG HOLE AND MERCEDES AUTHORIZED DEALER SIAD THIS IS A CATASTROPHIC EVENT. THIS CAR IS NEW PURCHASED ON OCTOBER 31ST 2016 MB SAYS THEY WILL REPLACE THE ENGINE AS IT IS IN WARRANTY, BUT SENTIMENTALLY WE ARE SO UPSET , IF THE FIRE WOULD HAVE CAUGHT ON TO GAS TANK. PLEASE SUGGEST. VEHICLE WAS IN MOTION AND SHE WAS DRIVING AT LESS THAN 30 MILES PER HOUR WHEN SHE NOTICED BURNING SMELL AND IMMEDITELY FUMES WERE COMING FROM THE AC VENTS. PLEASE SUGGEST OUR OPTIONS IN THIS CASE
National Highway Traffic Safety Administration — Office of Defects Investigation