NHTSA complaint: 2007 TOYOTA SIENNA — STEERING
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. WHILE DRIVING 60 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO A NEARBY FUEL STATION. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE OIL COOLING HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING 25 MPH, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVE BELTS IN THE TENSIONING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THEY EXTENDED A WARRANTY, BUT WOULD NOT PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 100,600.
National Highway Traffic Safety Administration — Office of Defects Investigation