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2006 SUBARU B9 TRIBECA — ELECTRICAL SYSTEM

fire · 1377196 · 2017-05-11

Vehicle

Make
SUBARU
Model
B9 TRIBECA
Year
2006
Manufacturer
Subaru of America, Inc.
Component
ELECTRICAL SYSTEM
Miles at failure
101,905

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

TO WHOM IT MAY CONCERN, I CAN'T EMPHASIZE RIGHT NOW HOW DISAPPOINTED I AM IN SUBARU'S CUSTOMER SERVICE IN BOTH THE USA AND IN THE REPUBLIC OF PANAMA. I CURRENTLY RESIDE IN THE REPUBLIC OF PANAMA. I HAVE YET TO CONTACT CORPORATE IN JAPAN, AND I SHOULDN'T HAVE TO. UNFORTUNATELY, BOTH PARTIES ON THE SIDES OF SUBARU IN PANAMA (SUBARU DEL CANAL S.A.) AND SUBARU IN THE USA (1-800-782-2783) HAVE BEEN MORE WORRIED ABOUT COSTS THAN PROMOTING SUBARU'S STANDARD OF SAFETY WHICH IS WHY I INVESTED IN THE SUBARU IN THE FIRST PLACE, BEING AN EXPECTANT FATHER AT THE TIME. AROUND JULY OF 2010 MY WIFE AND I BOUGHT A SECOND HAND 2006 B9 TRIBECA FROM A DEALER IN PHOENIX, AZ. WE ENJOYED THE VEHICLE SO MUCH, THAT WE DECIDED TO BRING IT WITH US ON OUR MOVE BACK TO PANAMA. I GUESS THIS IS WHERE SUBARU'S COMMITMENT TO SAFETY DRAWS THE LINE. EVERYONE I HAVE SO FAR SPOKEN TO HAS BASICALLY TOLD ME WELL SINCE YOU DIDN'T BUY THE CAR HERE WE CAN'T HELP YOU, OR, SINCE YOU ARE NO LONGER HERE, WE CAN'T PAY FOR IT. I AM SITTING HERE TRYING TO FIGURE OUT HOW YOUR DESIGN FLAWS, ARE MY FAULT JUST BECAUSE I MOVED THE CAR FROM ONE SUBARU MARKET, TO ANOTHER. THE RECALLS IN QUESTION ARE: WQE41, WQY60, AND TKA16. MY WIFE AND 2 CHILDREN WERE IN THE CAR ABOUT TO LEAVE MY RESIDENCE WHEN IT CAUGHT ON FIRE. THE DRIVER'S SIDE FRONT AND REAR PUDDLE LIGHTS BOTH FAILED. THE FRONT ONE WAS SMOKING HEAVILY AND THE REAR ONE WAS ON FIRE. MY WIFE IMMEDIATELY GRABBED THE HOSE AND STARTED SPRAYING THE REAR ONE WHIL

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10984872
Machine
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