# 2014 FORD EXPLORER — SERVICE BRAKES
> NHTSA complaint `1378994` · 2017-05-18 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2014
- **Manufacturer:** Ford Motor Company
- **Component:** SERVICE BRAKES
- **Miles at failure:** 29,000
- **Speed:** 1 mph
## Narrative
COMING OUT OF A CAR WASH AT IDLE SPEED AND MOVING INTO THE VACUUM AREA THE BRAKE PEDAL STOPPED RESPONDING, I AM A NOTORIOUS BRAKE RIDER, THE CAR KEPT ROLLING AND ACTUALLY HIT THE VACUUM, ROLLED ON OVER A HILL AND DOWN INTO AN ADJACENT PARKING LOT WHERE THE BRAKES FINALLY TOOK HOLD. AS THE EXPLORER WENT OVER THE HILL I KEPT POUNDING THE BRAKE PEDAL BUT NOTHING HAPPENED. THE CAR ROLLED DOWN THE PARKING AREA AND THEN IT STOPPED. DAMAGE WAS TO THE RIGHT CORNER OF THE VEHICLE AND A VACUUM LAYING ON ITS SIDE. ACCORDING TO THE STATION ATTENDANT THIS WAS NOT AN UNUSUAL EVENT.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*