TL* THE CONTACT OWNS A 2008 CHEVROLET EQUINOX. WHILE DRIVING 70 MPH WITH HIS DAUGHTER, WIFE, AND NEPHEW, THE CONTACT STATED THAT THE STEERING WHEEL FAILED TO TURN WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A ROAD SIGN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT'S DAUGHTER SUSTAINED A CONTUSION ON THE CHEST WALL AND HIS WIFE SUSTAINED SHOULDER PAIN. THE DAUGHTER REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.