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2006 CHRYSLER TOWN AND COUNTRY — AIR BAGS

crash3 injured · 1384564 · 2017-06-13

Vehicle

Make
CHRYSLER
Model
TOWN AND COUNTRY
Year
2006
Manufacturer
Chrysler (FCA US, LLC)
Component
AIR BAGS
Miles at failure
110,000
Speed
55 mph

Severity

Deaths
0
Injured
3
Fire
No
Crash
Yes
Police report
No
Medical attention
Yes
Vehicle towed
No

Narrative

MY FAMILY AND I WERE INVOLVED IN A 3 VEHICLE COLLISION ON THE FREEWAY AROUND 5:45 PM. CONDITIONS ON THE FREEWAY, MODERATE-HEAVY TRAFFIC, IT HAD RAINED, SO THE ROADS WERE WET. THE HYUNDAI SUV SUDDENLY SLAMMED ON THEIR BRAKES. I WAS ABOUT 50 FT BEHIND THAT VEHICLE, DOING THE SPEED LIMIT OF 65 MPH, I STEPPED ON MY BRAKES, OUR VAN BEGAN TO SLIDE, AND ENDED UP REAR ENDING THE SUV IN FRONT OF US. NEITHER OF MY AIRBAGS DEPLOYED ON THE VAN (THE DRIVER SIDE/NOR THE PASSENGER SIDE). MY HUSBAND WAS SITTING IN THE PASSENGER SEAT. MY CHEST HIT THE STEERING WHEEL, BUT I CHOSE NOT TO HAVE ANY TYPE OF MEDICAL AID ON THE SCENE. I CONTACTED CHRYSLER IMMEDIATELY THE DAY AFTER THE INCIDENT AT THEIR #800-247-9753 (CLAIM #31347016). NEEDLESS TO SAY, THEY TOOK THEIR TIME & NEVER REALLY GOT BACK TO ME, SO WHEN I FINALLY GOT AHOLD OF SOMEONE AGAIN, THEY SAID THEY HAD CLOSED MY ORIGINAL CASE (NO ONE EVER GOT A HOLD OF ME ON THAT ONE) BECAUSE THEY COULDN'T CONTACT ME, EVEN THOUGH THEY WERE GIVEN MY HOME ADDRESS/EMAIL/PHONE #. 2ND TIME (NOW CASE #31597130) AT PHONE #800-992-1997, AN "INSPECTOR" FROM CHRYSLER FINALLY RESPONDED TO OUR ADDRESS (WHERE VAN IS PARKED/TOTALLED) DID WHAT HE CALLED AN INSPECTION. I RECEIVED A LETTER A COUPLE DAYS FROM J. SUSALLA/SPECIAL INVESTIGATIONS AT FCA (FIAT/CHRYSLER AUTOMOBILES) SAYING CONCLUSION OF INVESTIGATION "IS THAT THE RATE OF DECELERATION NECESSARY TO ACTIVATE THE AIR BAG SYSTEM WAS NOT PRESENT DURING YOUR ACCIDENT." BASICALLY A COP OUT AND DENIAL THAT

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10995032
Machine
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