TL* THE CONTACT OWNED A 2004 HONDA CIVIC HYBRID. THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT MIDDLE PART BY HIS SON. THE FRONT DRIVER'S AIR BAG FAILED TO DEPLOY. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. A POLICE REPORT WAS FILED. THE DRIVER FRACTURED THE FIFTH VERTEBRAE IN HIS NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO HIS HOME. THE DAMAGE OF THE VEHICLE EXCEEDED ITS VALUE, SO THE VEHICLE WAS DECLARED DESTROYED. NEITHER THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 08/02/17 *BF THE CONSUMER STATED THE AIRBAG WAS REPLACED. UPDATED 08/7/2017*JS