TL* THE CONTACT OWNS A 2014 CHEVROLET MALIBU. WHILE THE CONTACT'S SON WAS PULLING INTO THE DRIVEWAY, THE STEERING WHEEL SUDDENLY LOCKED AND THE VEHICLE DROVE INTO A NEARBY DITCH. THE CONTACT TOOK THE VEHICLE TO A COLLISION CENTER AND WAS INFORMED THAT THE FRONT END NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER AND THE DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.