TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. WHILE THE CONTACT'S BOYFRIEND WAS BACKING UP THE VEHICLE IN A PARKING LOT AT 20 MPH, HE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S BOYFRIEND SUSTAINED HEAD AND LEFT SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S BOYFRIEND WAS ABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.