# 2011 TOYOTA SIENNA — AIR BAGS
> NHTSA complaint `1390621` · 2017-07-10 · Toyota Motor Corporation
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** TOYOTA
- **Model:** SIENNA
- **Year:** 2011
- **Manufacturer:** Toyota Motor Corporation
- **Component:** AIR BAGS
- **Miles at failure:** 80,000
## Narrative
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE AT A STOP SIGN, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC (WILBANK'S BODY SHOP LOCATED AT 263 WILLINGHAM AVE, BALDWIN, GA 30511; (706) 778-2951). THE CONTACT SUSTAINED A HEAD INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 AND 11V560000 (AIR BAGS, EQUIPMENT). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AT 800-331-4331 AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 1707060766. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*