TL* THE CONTACT OWNS A 2011 CHRYSLER 200. ON DECEMBER 31, 2016, WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SLID OFF OF THE ROAD, CROSSED A DITCH, AND CRASHED INTO A TREE STUMP. THE ROAD CONDITIONS PLAYED A FACTOR IN THE CRASH. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGE. PRIOR TO THE CRASH, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A TIME FRAME FOR THE RECALL REPAIR OF AUGUST 2017. THE CONTACT WAS PROVIDED CASE NUMBER: 31236420. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.