# 2017 BMW X5 — SERVICE BRAKES
> NHTSA complaint `1394616` · 2017-07-25 · BMW of North America, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** BMW
- **Model:** X5
- **Year:** 2017
- **Manufacturer:** BMW of North America, LLC
- **Component:** SERVICE BRAKES
- **Miles at failure:** 1,200
- **Speed:** 1 mph
## Narrative
WHILE BACKING INTO A PARKING SPACE, AT A VERY SLOW SPEED, THE BRAKES FAILED AND THE CAR HIT THE BUILDING BEHIND THE PARKING SPOT.  NEXT DAY, WHILE PARKING AT A CONVENIENCE STORE, ALSO AT A VERY SLOW SPEED, THE BRAKES FAILED AGAIN AND HIT A POST. BOTH TIMES THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THE FIRST TIME, I THOUGHT I HAD MADE A MISTAKE, BUT AFTER THE SECOND INCIDENT I REALIZED THE BRAKES FAILED. ON THE WAY HOME, I FOUND THAT I COULD DUPLICATE THE PROBLEM AT WILL WHILE AT A VERY SLOW SPEED (SIMULATED PARKING SITUATION). I CONTACTED THE DEALER AND THEY PICKED THE CAR UP FOR DIAGNOSTICS AND REPAIR. BOTH PARKING INCIDENTS CAUSED BODY DAMAGE. I AM GRATEFUL THERE WERE NO INJURIES TO OTHERS OR NO DAMAGE TO PROPERTY OTHER THAN MY CAR.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*