VEHICLE IS A 2012 FIAT 500 SPORT WITH 102,000 MILES, SERVICED AT FIAT OF AUSTIN WITH THE EXCEPTION OF TIRES FROM DISCOUNT TIRE. THE DRIVERS SIDE BALL JOINT FAILED AT APPROXIMATELY 55 MPH ON A CONNECTER RAMP FROM N IH 35 TO W IH 14 (US 190). THE VEHICLE HIT THE CONCRETE RETAINING CAUSING DAMAGE TO THE DRIVERS SIDE FRONT PANEL, DOOR AND REAR PANEL. THE VEHICLE HAD TO BE TOWED. FIAT/CHRSYLER HAS BEEN UNREPONSIVE WITH MY COMMUNICATION. THE PART FAILURE OCCURED ON JULY 11, 2017. THE VEHICLE ALSO HAS LIFETIME WARRANTY THRU FIAT. IT IS ALSO MY UNDERSTANDING THAT THE 2012 BALL JOINT IS NO LONGER BEING MANUFACTURED BUT BEING RETROFITTED WITH A 2013 DESIGN. THIS A RAISES A FLAG.